After searching for the possible resolution, it is likely lock in Kiosk / Kid mode. self fixed out the issue by
Option 1. edit the vaule of UIMode in configuration file es_settings.cfg from “Kiosk” to “Full”
path : /storage/.config/emulationstation/es_settings.cfg
Option 2. enter the code of button: A, A, A, B & A in fast manner and it may changed if the button A & B switched.
reference : ui_mode [Batocera.linux - Wiki].